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EduremoإديوريموEduremo
العربية

Contact

Talk to Eduremo

The enquiry form is the main way to reach us. Tell us what you want to learn, and we reply by email or on your mobile, in Arabic or English.

4.8 out of 56,881 reviewsLearner rating across every programme we teach

Send an enquiry

What happens next

  1. 1

    We read your enquiry and may ask a question or two.

  2. 2

    We suggest a tutor and a time for the first lesson.

  3. 3

    You receive the lesson agreement in Arabic, with the price in Egyptian pounds, before any paid lesson is booked.

What to include in your enquiry

  • The curriculum or system, for example the Egyptian Baccalaureate, the Thanaweya Amma, IGCSE or the American Diploma, or the course you want, such as IELTS or German
  • The grade or level, for example Secondary 3, Year 10 or the first year of university, and the subjects
  • The goal: an exam coming up, a difficult topic, steady support through the term, or a language you need for work
  • The language for lessons, Arabic or English
  • The days and times that suit you, in Cairo time, or in your own country’s time if you live outside Egypt
  • For a child, the grade and the subject are enough; we do not need the child’s name

Sending an enquiry places you under no obligation. We use your details to answer you and suggest a tutor, as the privacy policy explains.

Contact routes

Where to reach us

These are the routes we answer. The enquiry form goes straight to the team that arranges lessons.

  • Enquiry form

    Open the form

    The main way to reach us, in Arabic or English.

Complaints

If something has gone wrong

The complaint route is set out here in Arabic and English together.

English

Making a complaint

If something has gone wrong, we want to hear about it.

Send your complaint through the enquiry form and start your message with the word “Complaint”.

Write in Arabic or English. We confirm that we have received your complaint, tell you who is looking into it, and reply with what we will do.

If you are not satisfied with our reply, you may complain to Egypt’s Consumer Protection Agency. Complaints about personal data go to the Personal Data Protection Center.

العربية

تقديم شكوى

إذا حدث ما لا يرضيك، يهمنا أن نعرفه.

أرسل شكواك عبر نموذج الاستفسار، واكتب كلمة «شكوى» في أول الرسالة.

اكتب بالعربية أو بالإنجليزية. نؤكد لك استلام الشكوى، ونخبرك بمن يتابعها، ثم نرد عليك بما سنفعله.

وإذا لم يرضك ردنا، يمكنك التقدم بشكواك إلى جهاز حماية المستهلك في مصر. أما الشكاوى المتعلقة بالبيانات الشخصية فتُقدَّم إلى مركز حماية البيانات الشخصية.

Questions about getting in touch

Yes. Arabic is our first language. Write in Arabic or English and we reply in the same language. Lessons are available in either language too.

Every Eduremo lesson takes place online, so you join from your mobile or laptop wherever you are, in Egypt or abroad, and all contact runs through the enquiry form and the routes on this page.

We use WhatsApp for messages only, because WhatsApp voice and video calls can be unreliable on some mobile networks in Egypt. For a call, ask for one in the enquiry form and we arrange a time.

Sending an enquiry places you under no obligation. Lessons begin once you have read and accepted the lesson agreement, which sets out in Arabic the service, the price in Egyptian pounds, scheduling and cancellation.

Yes. We teach Egyptian learners abroad, including pupils who follow the Egyptian curriculum for the ministry’s exams for Egyptian pupils abroad. Tell us the country you live in, and we send lesson times in your local time and in Cairo time.

Use the enquiry form and start your message with the word “Complaint”. The complaints section on this page explains what happens next.

Eduremo is an online tutoring brand. Registration details of the business behind it are provided on request through the enquiry form.

Start with a short enquiry

A few lines about what you want to learn are enough for us to suggest a tutor.

Send an enquiryHow online lessons work